IT services that keep your business running

Managed IT services

Phones, computers, email and data are essential, and sometimes frustrating. Add a steady stream of new cyber threats and it can be overwhelming. Our managed services make your technology more efficient, flexible and resilient, for a predictable monthly fee.

A good fit if: you have no in-house IT person, or your staff are losing time fixing their own computer problems.

What's included

• Help desk supportCall or message us when something breaks, and we fix it remotely or on-site.
• Monitoring and maintenanceWe watch your systems and fix issues before they interrupt work.
• Updates and patchingOperating systems and software kept current and secure.
• Microsoft 365 and emailAccounts, mailboxes, licences and new-staff setup handled for you.
• Backup and recoveryYour important data backed up and tested, so you can recover it.
• Vendor and asset managementOne contact for your internet provider, printers and software vendors.

Cybersecurity

Small and mid-sized businesses are a favourite target because attackers expect weaker defences. We put layered protection in place and keep it maintained, so one mistake doesn't become a disaster.

A good fit if: you handle customer, patient or financial data, or you're unsure what would happen if you were hit by ransomware.

What's included

• Endpoint protectionSecurity software on every computer, monitored by us.
• FirewallsBusiness-grade firewalls configured and managed.
• Email securityFiltering for phishing, spam and malicious attachments.
• Multi-factor authenticationA second layer of protection on email and key accounts.
• Security awareness trainingTeach staff to spot phishing and scams.
• Continuity planningA tested plan for getting back up after an incident.

Networking and cabling

Just as the quality of a road decides how pleasant your commute is, your network decides how well everything else works. File sharing, email and cameras all depend on it. We build that foundation properly.

A good fit if: your Wi-Fi drops, your office is growing or moving, or you're fitting out a new space.

What's included

• Structured cablingNew cable runs, neatly installed, labelled and tested.
• Wi-Fi design and installationCoverage planned for your building, including guest networks.
• Routers and switchesBusiness-grade equipment set up and secured.
• Network managementOngoing monitoring and changes as your needs grow.

Security cameras

We design and install camera systems that protect your premises and that you can check from your phone, installed on a network built to carry them.

A good fit if: you want to protect a shop, office, warehouse or property and see what's happening when you're away.

What's included

• System designCamera placement planned around your space and what you need to see.
• InstallationCameras, cabling and recorders installed and configured.
• Remote viewingSecure access to live and recorded video from your phone.
• Ongoing supportHelp with footage, adjustments and expansion.

Device repair

Laptop screens break and hard drives fail. Our trained technicians diagnose and fix the problem to get you back up and running as quickly as possible.

A good fit if: a laptop or desktop has stopped working, is running slowly, or has been damaged.

What's included

• Laptop and desktop repairScreens, keyboards, batteries, ports and more.
• Hard drive replacementFailing drives replaced, often with faster SSDs.
• Data recoveryRecovering files from failing or damaged drives where possible.
• Tune-ups and upgradesMemory upgrades, cleanups and fresh installs.